Altitude at Krystal Grand Cancun - All Inclusive | Resort in Cancún

| 8.1 (344 Reviews) |  5 Bathrooms  14 Guests
Punta Cancun Resort | Altitude at Krystal Grand Cancun - All Inclusive

Resort in Punta Cancun, Cancún

Set in Cancún, a 4-minute walk from Coco Bongo, Altitude at Krystal Grand Cancun - All Inclusive offers an outdoor swimming pool and fitness center. The property has a bar, as well as a restaurant serving Mexican cuisine. Free WiFi is available. At the hotel, each room includes a wardrobe and a flat-screen TV. Rooms are equipped with a coffee machine and a private bathroom, while certain rooms come with a balcony. A continental breakfast can be enjoyed at the property. Altitude at Krystal Grand Cancun - All Inclusive offers a terrace. Speaking English and Spanish at the reception, staff are ready to help around the clock. La Isla Shopping Mall is 2.1 mi from the accommodations. The nearest airport is Cancún International Airport, 11 mi from the property.

Altitude at Krystal Grand Cancun - All Inclusive is located in Cancún.

This 90 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Bar, Guest Services, and several others. This is a 5 star rated property and has over 344 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Resort if you want to learn more about this BedroomVillas.ca place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Altitude at Krystal Grand Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Altitude at Krystal Grand Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulcan Km. 8.50, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
  • Lowered sink
Activities
  • Foot massage
  • Beachfront
  • Cooking class
  • Facial treatments
  • Spa/Wellness packages
  • Makeup services
  • Spa
  • Yoga classes
  • Fitness classes
  • Hairstyling
  • Massage chair
  • Massage
  • Hair treatments
  • Game room
  • Waxing services
  • Head massage
  • Aerobics
  • Fitness center
  • Haircut
  • Full-body massage
  • Evening entertainment
  • Body treatments
  • Hand massage
  • Beach
  • Themed dinners
  • Neck massage
  • Locker rooms
  • Pool table
  • Steam room
  • Back massage
  • Kids' club
  • Sauna
  • Pedicure
  • Live music/Performance
  • Hair coloring
  • Body scrub
  • Fitness
  • Body wrap
  • Manicure
  • Playground
  • Couples' massage
  • Beauty services
  • Entertainment staff
  • Happy hour
  • Spa facilities
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Convenience store on site
Guest Services
  • Ironing service
  • ATM on site
  • Grocery deliveries
  • Concierge
  • Daily housekeeping
  • Babysitting/Child services
  • Laundry
  • Tour desk
  • Currency exchange
  • Private check-in/out
  • Valet parking
  • 24-hour front desk
  • Suit press
  • Baggage storage
  • Meeting/Banquet facilities
  • Packed lunches
  • Room service
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Picnic area
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Pool with view
  • Pool bar
  • Plunge pool
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Infinity pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.79
Location:
9.29
Staff:
8.33
Facilities:
8.43
Comfort:
8.98
Cleanliness:
8.74
Aug 4, 2025 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything you wish in an all inclusive accommodation
Negative: No nightly entertainment
Summary: Stay was very good but boring, no nightly shows
See All Reviews

Room Arrangement

Room Info Facilities
Altitude Suite Double
Room Type: Suite
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Safe, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Landmark view, Quiet street view, View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool towels, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Suite ocean front
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Safe, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Landmark view, Pool view, View, Sea view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool towels, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Corner Suite Ocean Front
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Altitude Corner Suite Ocean Front

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Safe, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Landmark view, Pool view, View, Sea view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool towels, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Master Suite
Room Type: Suite
Room Size: 98 m2
1 Sofa bed Bed
1 King bed(s) Bed
1 Sofa bed Bed
Altitude Master Suite

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Towels, Conditioner, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Safe, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Landmark view, Pool view, View, Sea view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Infinity Pool, Pool towels, Pool with a view

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Corner Suite Partial Ocean View
Room Type: Double
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Safe, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Landmark view, Pool view, View, Sea view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool towels, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool

FAQ's

Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $687 per night with includes Business Services, Entertainment, Child Friendly, Kitchen, Sports/Activities, Toiletries, Breakfast, Internet, Laundry, Ocean View, Balcony/Terrace, Oceanfront, Spa, Bar, Guest Services, Air Conditioner, Parking, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Restaurant, View with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cancun resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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