Cleo Balaikota Surabaya | Hotel in Surabaya

7.4 (52 Reviews) |  2 Bathrooms  6 Guests
Surabaya Hotel | Cleo Balaikota Surabaya

Hotel in Surabaya

In a prime location in the Genteng district of Surabaya, Cleo Balaikota Surabaya is located a 14-minute walk from Submarine Monument, 0.6 miles from Gubeng Train Station and a 12-minute walk from Sharp Bamboo Monument. This 2-star hotel offers room service, a 24-hour front desk and free WiFi. Red Bridge Surabaya is 2.8 miles from the hotel and Jalesveva Jayamahe Monument – Monjaya is 5.8 miles away. Pasar Turi Train Station Surabaya is 2.3 miles from the hotel, while Ampel Mosque is 2.6 miles away. Juanda International Airport is 10 miles from the property.

Cleo Balaikota Surabaya is located in Surabaya.

This 62 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Accessibility, Security/Safety, and several others. This is a 2 star rated property and has over 52 reviews with the average score of 7.4 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 62 Bedrooms Hotel if you want to learn more about this BedroomVillas.ca place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Cleo Balaikota Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cleo Balaikota Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Walikota Mustajab No. 59, Surabaya, 60272, Indonesia

Amenities

Air Conditioner
Parking
Designated Smoking Area
Accessibility
Security/Safety
Business Services
Guest Services
Internet

Facility Overview

Parking
  • Free parking
  • Parking
  • Parking on site
  • Parking garage
General
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Safe
Guest Services
  • Valet parking
  • Daily housekeeping
  • 24-hour front desk
  • Business center
  • Concierge
  • Baggage storage
  • Room service
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Security alarm
  • Key card access
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Please note that room rates on 31 december 2016 area inclusive of: buffet breakfast, buffet dinner, free new year accessories

Reviews

Value for money:
7.72
Location:
8.6
Staff:
8.28
Facilities:
7.28
Comfort:
7.54
Cleanliness:
7.5
Mia
Aug 4, 2025 07:00:00 AM
Review Score:   7
Italy
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location was very central and close to supermarkets and restaurants. It was also walking distance from Surabaya Gubeng Station. The staff was very accommodating and reccomended an excellent laundry service (with free pick up and drop off at reception). The room was small but functional for 1 night.
Negative: The bedsheets were full of stains, and the towels need replacing. Plus, there was music playing from the reception all day and until late night (we eventually fell asleep so not sure if it continued all night).
Summary: Functional Stay for 1 night in Surabaya
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 15 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Private bathroom, Towels/Sheets (extra fee), Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Free toiletries, Shower cap

General

Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, TV, Satellite channels, Telephone

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 15 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Superior Double or Twin Room

Bathroom

Private bathroom, Towels/Sheets (extra fee), Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Free toiletries, Shower cap

General

Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, TV, Satellite channels, Telephone

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed
Hollywood Queen Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

FAQ's

Is this Cleo Balaikota Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cleo Balaikota Surabaya?

Check-in time for Cleo Balaikota Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cleo Balaikota Surabaya have a swimming pool?

No, this Cleo Balaikota Surabaya does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cleo Balaikota Surabaya?

Best-rates for the Cleo Balaikota Surabaya starts from $23 per night with includes Business Services, Guest Services, Internet, Air Conditioner, Parking, Designated Smoking Area, Accessibility, Security/Safety with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cleo Balaikota Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cleo Balaikota Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cleo Balaikota Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cleo Balaikota Surabaya?

Based on the information reported by the owner or manager, the Cleo Balaikota Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cleo Balaikota Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cleo Balaikota Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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