Grand Park Otaru | Hotel in Otaru
Hotel in Otaru
With an excellent location surrounded by mountains and panoramic views of Ishikari Bay, busk in the beauty of nature from Grand Park Otaru. The centrally located luxury hotel is adjacent to Wing Bay Otaru, one of Hokkaido's largest shopping mall for shopping and dining. Close to Japan Railway’s Otaru-Chikkō Station, Grand Park Otaru is an ideal base to explore local attractions and enjoy seasonal activities such as skiing, cruising and sightseeing in Otaru. The capital city of Sapporo is an easy 22 miles away and can be reached by rapid train or car within 30 minutes. Taste the best of Otaru with the hotel's specialty restaurants and bar. Guest rooms feature spacious interiors with modern furnishings. Each room is equipped with a fridge and a TV with satellite channels. Laundry and dry cleaning services are offered. Souvenirs can be purchased from the gift shops.
Grand Park Otaru is located in Otaru.
This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Parking, and several others. This is a 4 star rated property and has over 654 reviews with the average score of 8 . Coming to Otaru and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this BedroomVillas.ca place in Otaru. These details are authentic, as they are provided by our partner, booking.com.
This Grand Park Otaru in Otaru is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Park Otaru”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Bar
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Wine/Champagne
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Kid-friendly buffet
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Parking
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Private Parking
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Street parking
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Parking on site
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Accessible parking
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Skiing
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Bowling
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Heating
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Air conditioning
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Non-smoking rooms
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Chapel/Shrine
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Facilities for disabled guests
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Elevator
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Family rooms
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Safe
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Wifi in all areas
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Room service
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Baggage storage
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Vending machine (drinks)
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Currency exchange
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Meeting/Banquet facilities
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24-hour front desk
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Free Wifi
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Wifi
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Internet
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Terrace
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Key card access
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24-hour security
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation sealed after cleaning
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Thermometers for guests provided by property
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Cashless payment available
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Physical distancing rules followed
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Ski storage
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Bay Suite Twin- Non-Smoking
Room Type:
Twin/Double
Room Size:
64 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Executive Suite - Non-Smoking
Room Type:
Double
Room Size:
96 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, DVD playerKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Presidential Suite - Non-Smoking
Room Type:
Double
Room Size:
128 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, DVD playerKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Superior Twin Room with Mountain View - Non-Smoking
Room Type:
Triple
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewMountain view, ViewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Superior Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Deluxe Twin Room with Mountain View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewMountain view, ViewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Deluxe Double Room with Mountain View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewMountain view, ViewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Deluxe Double Room with Ocean View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Deluxe Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Superior Double Room with Mountain View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, LinensInternetWireless internetViewMountain view, ViewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Superior Double Room with Ocean View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Connecting Twin Rooms with Ocean View - Non-Smoking
Room Type:
Quad
Room Size:
64 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Japanese-Style Room - Non-Smoking
Room Type:
Triple
Room Size:
44 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSitting area, DeskInternetWireless internetViewView, Sea viewServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensRoom AmenitiesTatami (traditional Japanese flooring), YukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Japanese-Style Suite Room - Non-Smoking
Room Type:
Family
Room Size:
52 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSitting area, DeskInternetWireless internetViewView, Sea viewServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensRoom AmenitiesTatami (traditional Japanese flooring), YukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Room Selected at Check In - Non-Smoking
Room Type:
Twin/Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, DeskInternetWireless internetViewViewServicesWake-up serviceBedroomWardrobe or closet, LinensRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Grand Ocean View Twin Room - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesYukataSafety featuresAir purifiers |
|
Grand Ocean View Double Room - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroomGeneralHeating, Key card access, Air conditioning, Suit press, Safe, Carpeted, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Pay-per-view channelsKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensInternetWireless internetViewView, Sea viewServicesWake-up serviceRoom AmenitiesYukataAccessibilityAccessible by elevatorSafety featuresAir purifiers |
|
Bay Suite Hollywood Twin- Non-Smoking
Room Type:
Suite
Room Size:
64 m2
|
BathroomSlippers, Bathtub, Bathrobe, Free toiletries, HairdryerMedia & TechnologyCD player, Telephone, Cable channelsGeneralAir conditioningLiving AreaSofa, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clockViewViewSafety featuresAir purifiers |
|
Bay Suite King - Non-Smoking
Room Type:
Suite
Room Size:
64 m2
|
BathroomSlippers, Bathtub, Bathrobe, Free toiletries, HairdryerMedia & TechnologyCD player, Telephone, Cable channelsGeneralAir conditioningLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clockViewViewSafety featuresAir purifiers |
|
【No Daily Cleaning-Eco Plan】Deluxe Twin Room with Mountain View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomSlippers, Bathtub, Bathrobe, Free toiletries, HairdryerMedia & TechnologyTelephone, Cable channelsGeneralAir conditioningLiving AreaSofa, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clockViewViewSafety featuresAir purifiers |
|
【No Daily Cleaning-Eco Plan】Deluxe Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Superior Twin Room with Mountain View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Superior Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Grand Ocean View Double Room - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Grand Ocean View Twin Room - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Deluxe Double Room with Mountain View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Deluxe Double Room with Ocean View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Superior Double Room with Mountain View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【No Daily Cleaning-Eco Plan】Superior Double Room with Ocean View - Non-Smoking
Room Type:
Double
Room Size:
32 m2
|
BathroomBathtubMedia & TechnologyTelephone, TVGeneralAir conditioningInternetWireless internetViewView |
|
【Late Check In after 18:00】Deluxe Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【Late Check In after 18:00】Superior Twin Room with Ocean View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【Late Check In after 18:00】Deluxe Twin Room with Mountain View - Non-Smoking
Room Type:
Twin
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
|
【Late Check In after 18:00】Superior Twin Room with Mountain View - Non-Smoking
Room Type:
Triple
Room Size:
32 m2
|
BathroomBathtubGeneralAir conditioningViewView |
FAQ's
Is this Grand Park Otaru pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Grand Park Otaru?
Check-in time for Grand Park Otaru starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Grand Park Otaru have a swimming pool?
No, this Grand Park Otaru does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Park Otaru?
Best-rates for the Grand Park Otaru starts from $129 per night with includes Balcony/Terrace, Sports/Activities, Restaurant, Guest Services, Entertainment, Parking, Skiing, Bar, Child Friendly, Air Conditioner, Accessibility, Business Services, Fireplace/Heating, Internet, Wheelchair Accessible, Security/Safety with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Grand Park Otaru a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Park Otaru wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Park Otaru is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Park Otaru?
Based on the information reported by the owner or manager, the Grand Park Otaru indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Park Otaru?
Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Park Otaru are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.