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Hilton Garden Inn Asheville Downtown | Hotel in Asheville

| 8.8 (196 Reviews) |   Pet Friendly  1 Bathroom  26 Guests
Downtown Asheville Hotel | Hilton Garden Inn Asheville Downtown

Hotel in Downtown Asheville, Asheville

Featuring free WiFi throughout the property, Hilton Garden Inn Asheville Downtown is located in Asheville, 1.4 mi from Biltmore Square. Guests can enjoy the on-site bar. Each room at this hotel is air conditioned and is equipped with a flat-screen TV. Every room includes a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk at the nonsmoking property. Biltmore Estate is 2.1 mi from HGI Asheville Downtown, while Innsbruck Mall is 0.6 mi away. The nearest airport is Asheville Regional Airport, 11 mi from Hilton Garden Inn Asheville Downtown.

Hilton Garden Inn Asheville Downtown is located in Asheville.

This 135 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Pet Friendly, Wheelchair Accessible, and several others. This is a 3 star rated property and has over 196 reviews with the average score of 8.8 . Coming to Asheville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 135 Bedrooms Hotel if you want to learn more about this BedroomVillas.ca place in Asheville. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Garden Inn Asheville Downtown in Asheville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Garden Inn Asheville Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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309 College Street, Asheville, NC 28801, USA

Amenities

Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Parking on site
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
General
  • Pet friendly
  • Convenience store on site
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
Guest Services
  • Business center
  • Room service
  • Shuttle service
  • Fax/Photocopying
  • Shuttle service (free)
  • 24-hour front desk
  • Meeting/Banquet facilities
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
If bringing a pet, the pet fee is nonrefundable. only pets 22 kg or less can be accommodated, this is a completely nonsmoking property. guests found smoking on the property will be charged an additional cleaning fee of usd 250.00. designated smoking areas are on site. contact hotel for details, guests under the age of 21 can only check in with a parent or official guardian.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.44
Location:
9.14
Staff:
9.13
Facilities:
9.04
Comfort:
9.3
Cleanliness:
9.15
Stephanie
Oct 15, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Conveniently located to downtown, clean Property!
Negative: The property is in the Hospital district so you will hear ambulances, I was told that I had an option of being A- directly under the rooftop bar so I would hear music, or B - I can get the room facing the road and more than likely I will hear emergency vehicles/ ambulances… Not exactly the most inviting. Every item ordered from the kitchen was not good. Truly, the food needs help, & rooftop bar barely we could barely get service. Beautiful view from rooftop. But. Had to wave someone down each time to place an order- felt inconvenienced each time. Regretting what I ordered from rooftop too, (salmon and undercooked veggies) cold flavorless… just not good. Following morning I order avocado toast, it wasn’t good either - a weird puree of avocado? Step the food game up!
Summary: Clean room, beds not soft enough, staffing needs help
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Shower

Media & Technology

Telephone, Cable channels

General

Privacy curtain, Air conditioning, Ironing facilities, Heating

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service
Deluxe King Room
Room Type: Quad
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave
Junior King Suite with Sofa Bed
Room Type: Suite
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave

Living Area

Sitting area

Room Amenities

Sofa bed
Corner King Room
Room Type: Quad
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave
King Room with Accessible Tub - Mobility Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave
King Room - Hearing Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave
Queen Room with Two Queen Beds
Room Type: Quad
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Shower

Media & Technology

Telephone, Cable channels

General

Privacy curtain, Air conditioning, Ironing facilities, Heating

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service
Queen Room with Two Queen Beds - Hearing Access
Room Type: Quad
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone

General

Air conditioning

Kitchen

Refrigerator, Microwave

FAQ's

Is this Downtown Asheville hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Asheville hotel?

Check-in time for Downtown Asheville hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Asheville hotel have a swimming pool?

No, this Downtown Asheville hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Asheville hotel?

Best-rates for the Downtown Asheville hotel starts from $192 per night with includes Transportation/Shuttle, Security/Safety, Wellness Facilities, Internet, Pet Friendly, Wheelchair Accessible, Accessibility, Business Services, Restaurant, Bar, Guest Services, Child Friendly, Parking with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Asheville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Asheville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Asheville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Asheville hotel?

Based on the information reported by the owner or manager, the Downtown Asheville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Asheville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Asheville hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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