Krystal Urban Cancun & Beach Club | Hotel in Cancún

| 8.1 (2922 Reviews) |  5 Bathrooms  14 Guests
Downtown Cancun Hotel | Krystal Urban Cancun & Beach Club

Hotel in Downtown Cancun, Cancún

Located in the Malecon area in beautiful and exciting downtown Cancun, surrounded by restaurants and businesses, Krystal Urban Cancun & Beach Club offers convenient amenities and services for a variety of travelers. Guests at this hotel can go for a swim in the refreshing outdoor pool. The modern and stylish guestrooms at the Krystal Urban Cancun & Beach Club feature various amenities such as free wireless internet and a spacious work desk. From this hotel, guests can enjoy spectacular views of the city and surrounding gardens. Spa and gym services will be available soon.

Krystal Urban Cancun & Beach Club is located in Cancún.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 2922 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this BedroomVillas.ca place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Krystal Urban Cancun & Beach Club in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Krystal Urban Cancun & Beach Club”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida Sayil SM4A, Lote 7, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Bar
Parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Accessible parking
  • Parking
Activities
  • Fitness
  • Fitness center
General
  • Smoke-free property
  • Elevator
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Concierge
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Room service
  • Business center
  • 24-hour front desk
  • Laundry
  • Baggage storage
  • Car rental
  • Dry cleaning
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
Spa
  • Pool bar
  • Rooftop pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed
The property has the stay safe & clean sanitary certificationguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.67
Location:
8.29
Staff:
7.72
Facilities:
7.7
Comfort:
8.06
Cleanliness:
8.02
Max
Sep 2, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I enjoyed again my stay at Krystal Urban.
Negative: N/A
Summary: Excellent
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room Beach Club Access
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Guest bathroom, Towels, Hairdryer

General

Iron, Key card access, Ironing facilities, Air conditioning, Safe, Trash cans, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs

View

View, City view

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Exclusive services

Free gym access
Standard Room w/ Two Double Beds + Beach club access
Room Type: Double
Room Size: 39 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Guest bathroom, Towels, Hairdryer

General

Iron, Key card access, Ironing facilities, Air conditioning, Safe, Trash cans, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

View, City view

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Bedroom

Childrens' cribs

Exclusive services

Free gym access
Altitude Room Beach Club Access
Room Type: Double
Room Size: 39 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Altitude Room Beach Club Access

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Guest bathroom, Towels, Hairdryer

General

Iron, Key card access, Ironing facilities, Air conditioning, Safe, Trash cans, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs

View

View, City view

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Exclusive services

Free gym access
Standard Double Room Beach Club Access
Room Type: Double
Room Size: 39 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Guest bathroom, Towels, Hairdryer

General

Iron, Key card access, Ironing facilities, Air conditioning, Safe, Trash cans, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

View, City view

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Bedroom

Childrens' cribs

Exclusive services

Free gym access
Standard King Room Beach Club Access
Room Type: Double
Room Size: 39 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Guest bathroom, Towels, Hairdryer

General

Iron, Key card access, Ironing facilities, Air conditioning, Safe, Trash cans, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs

View

View, City view

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels

FAQ's

Is this Downtown Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Cancun hotel?

Check-in time for Downtown Cancun hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Cancun hotel have a swimming pool?

Yes, this Downtown Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel?

Best-rates for the Downtown Cancun hotel starts from $76 per night with includes Pool, Business Services, Guest Services, Laundry, View, Child Friendly, Internet, Transportation/Shuttle, Security/Safety, Wellness Facilities, Restaurant, Bar, Air Conditioner, Parking, Balcony/Terrace, Accessibility with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel?

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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