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One Tijuana Otay | Hotel in Tijuana

| 8.6 (1221 Reviews) |  1 Bathroom
Tijuana Hotel | One Tijuana Otay

Hotel in Tijuana

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
This smoke-free hotel features a snack bar/deli, self parking, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Ave. Aeropuerto 1600, Lote 20, Tijuana, 22390, Mexico

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Self parking fee: mxn 100 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Karla
Jun 10, 2025 10:35:12 AM
Review Score:   4
Summary: this was our second time staying here . the first time was okay , the music outside was a little loud but was fine we decided to stay here again because it’s convenient for us and i enjoyed the shopping mall. we decided to give it another try . We stayed here on our wedding night and unfortunately had a really disappointing experience. We got locked out of our room and couldn’t get back in until the next morning, we didn’t receive an apology we just got switched to another room without any of our stuff . The room itself wasn’t much better. The floors weren’t clean, the shower hadn’t been properly cleaned, and there was no extra toilet papper they did not restock. The towels were very worn out and should’ve been replaced a long time ago. Overall, it felt like the staff didn’t care much about the guests or the condition of the rooms. Definitely won’t be coming back, and I wouldn’t recommend it if you’re looking for a comfortable or reliable stay.
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FAQ's

Is this One Tijuana Otay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the One Tijuana Otay have a swimming pool?

No, this One Tijuana Otay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in One Tijuana Otay?

Best-rates for the One Tijuana Otay starts from $99 per night with includes Internet, Guest Services, Child Friendly, Parking, TV, Business Services, Fireplace/Heating, Breakfast, Laundry, Air Conditioner, Bedding/Linens, Entertainment, Wheelchair Accessible, Accessibility, Security/Safety with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is One Tijuana Otay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the One Tijuana Otay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the One Tijuana Otay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the One Tijuana Otay?

Based on the information reported by the owner or manager, the One Tijuana Otay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for One Tijuana Otay?

Based on the information reported by the owner or manager, details for the cancellation policy for the One Tijuana Otay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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