The Ritz-Carlton, Haikou | Resort in Haikou

Resort in Long Hua, Haikou
Offering an outdoor pool, year-round outdoor pool and barbecue, The Ritz-Carlton, Haikou features a sun terrace and relaxing massage in private treatment rooms and steam baths. Offering views of a golf course, every room has a flat-screen TV. Certain rooms feature a seating area for your convenience. Enjoy a cup of coffee from your terrace or balcony. The rooms are equipped with a private bathroom fitted with a hot tub and bath. For your comfort, you will find bathrobes and slippers. The Ritz-Carlton, Haikou features free WiFi throughout the property. You will find free shuttle service, hairdresser's, and gift shop at the property. The area is popular for golfing and cycling. The hotel also offers bike hire and car hire. Ritz-Carlton, Haikou is a 20-minute drive from Haikou Meilan International Airport and a 15-minute drive from downtown Haikou. Haikou Convention Center is a 30-minute drive away. The on-site restaurants serve modern Cantonese cuisine, southern Italian dishes and fresh barbecue seafood. Snacks and drinks can be enjoyed at the bars and lounges.
The Ritz-Carlton, Haikou is located in Haikou.
This 138 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Business Services, and several others. This is a 5 star rated property and has over 8 reviews with the average score of 9.6 . Coming to Haikou and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 138 Bedrooms Resort if you want to learn more about this BedroomVillas.ca place in Haikou. These details are authentic, as they are provided by our partner, booking.com.
This The Ritz-Carlton, Haikou in Haikou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed โThe Ritz-Carlton, Haikouโ. We solely rely on their shared details and are regarded as โaccurateโ. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Fruit
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Special diet meals (on request)
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Wine/Champagne
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Bar
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Breakfast in the room
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Restaurant
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Parking on site
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Free parking
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Parking
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Toilet with grab rails
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Wheelchair accessible
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Back massage
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Body scrub
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Tennis court
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Evening entertainment
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Spa facilities
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Golf course (within 2 miles)
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Fitness
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Fitness center
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Bike tours
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Facial treatments
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Beauty services
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Cycling
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Couples' massage
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Full-body massage
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Body treatments
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Spa lounge/Relaxation area
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Massage
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Kids' club
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Locker rooms
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Mini golf
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Spa
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Indoor play area
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Outdoor play equipment for kids
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Board games/Puzzles
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Non-smoking rooms
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Family rooms
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Safe
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Designated smoking area
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Air conditioning
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Convenience store on site
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Wifi in all areas
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Facilities for disabled guests
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Elevator
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Ironing service
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Shuttle service (free)
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Baggage storage
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Meeting/Banquet facilities
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Laundry
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Express check-in/out
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ATM on site
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24-hour front desk
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Daily housekeeping
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Suit press
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Room service
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Currency exchange
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Concierge
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Grocery deliveries
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Dry cleaning
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Tour desk
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Private check-in/out
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Shuttle service
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Business center
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Car rental
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Fax/Photocopying
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Invoice provided
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Internet
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Free Wifi
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Wifi
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Sun deck
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BBQ facilities
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Outdoor pool (year-round)
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Outdoor pool
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Security alarm
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Smoke alarms
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Key card access
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24-hour security
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Fire extinguishers
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Physical distancing in dining areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Thermometers for guests provided by property
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Staff follow all safety protocols as directed by local authorities
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Cashless payment available
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Physical distancing rules followed
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Rooftop pool
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Fenced pool
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Pool cover
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Beach chairs/Loungers
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Swimming pool
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Beach umbrellas
Policies
Reviews
Room Arrangement
Room Info | Facilities |
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Club Golf View King Room with Club Benefits
Room Type:
Double
Room Size:
50 m2
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Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, Sofa, Dining areaViewLandmark view, ViewServicesWake-up service, Executive lounge accessBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Presidential Suite
Room Type:
Suite
Room Size:
330 m2
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Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomPrivate bathroom, Shower cap, Toilet, Conditioner, Bathtub, Bathtub or shower, Body soap, Shower, Bathrobe, Toilet paper, Toothbrush, Towels, Shampoo, Guest bathroom, Towels/Sheets (extra fee), Slippers, Hairdryer, Walk-in shower, Free toiletriesGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Carpeted, Key card access, Air conditioning, Soundproof, Hypoallergenic, Fire extinguisher, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, TVActivitiesHot tubKitchenWine glasses, Cleaning products, Kitchenette, Oven, Kitchenware, Electric kettle, Coffee machine, Dining table, Microwave, RefrigeratorOutdoorsBalcony, Outdoor furniture, TerraceLiving AreaDesk, Sofa, Dining area, Sitting areaBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clockViewViewServicesWake-up service, Executive lounge accessAccessibilityUpper floors accessible by elevator, Adapted bath, Entire unit wheelchair accessiblePool and SpaRooftop pool, Pool with a viewRoom AmenitiesSocket near the bed, PajamasCleanliness & disinfectionHand sanitizer |
Golf View Suite, 1 Bedroom Suite, 1 King, Golf view
Room Type:
Suite
Room Size:
100 m2
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Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Guest bathroom, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, Sofa, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Alarm clock, Childrens' cribs, Walk-in closetViewLandmark view, ViewServicesWake-up serviceKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
Club Golf View Suite with Club Benefits
Room Type:
Suite
Room Size:
100 m2
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Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Guest bathroom, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, Sofa, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Alarm clock, Childrens' cribs, Walk-in closetViewLandmark view, ViewServicesWake-up service, Executive lounge accessKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityEntire unit located on ground floor, Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Club Golf View Suite with Executive floor benefits ( full day food& beverage service)
Room Type:
Suite
Room Size:
100 m2
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Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomPrivate bathroom, Shower cap, Toilet, Conditioner, Bathtub, Bathtub or shower, Body soap, Shower, Bathrobe, Toilet paper, Toothbrush, Towels, Shampoo, Guest bathroom, Towels/Sheets (extra fee), Slippers, Hairdryer, Walk-in shower, Free toiletriesGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Carpeted, Key card access, Air conditioning, Soundproof, Hypoallergenic, Fire extinguisherMedia & TechnologyTelephone, TVActivitiesHot tubOutdoorsBalcony, Outdoor furniture, TerraceKitchenCleaning products, Electric kettle, Coffee machine, Wine glasses, RefrigeratorLiving AreaDesk, Sofa, Dining areaBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, LinensViewViewServicesWake-up service, Executive lounge accessAccessibilityUpper floors accessible by elevator, Adapted bath, Entire unit wheelchair accessiblePool and SpaRooftop pool, Pool with a viewRoom AmenitiesPajamasCleanliness & disinfectionHand sanitizer |
Deluxe Golf View Room, Guest room, 1 King, Golf view
Room Type:
Double
Room Size:
50 m2
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Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, SofaViewLandmark view, ViewServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator, Entire unit wheelchair accessibleRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
Deluxe Room, Guest room, 1 King
Room Type:
Double
Room Size:
50 m2
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Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cansMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, SofaViewLandmark view, ViewServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
2 Bedroom Villa, 2 Bedroom Villa, Private pool
Room Type:
Villa
Room Size:
280 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomPrivate bathroom, Shower cap, Toilet, Conditioner, Bathtub, Bathtub or shower, Body soap, Shower, Bathrobe, Toilet paper, Toothbrush, Towels, Shampoo, Guest bathroom, Additional bathroom, Slippers, Hairdryer, Walk-in shower, Free toiletriesGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Private entrance, Soundproof, Hypoallergenic, Fire extinguisher, Trash cansMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubKitchenWine glasses, Cleaning products, Kitchenette, Oven, Kitchenware, Electric kettle, Coffee machine, Stovetop, Dining table, Microwave, RefrigeratorOutdoorsBalcony, Private poolLiving AreaDesk, Sofa, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Alarm clock, Childrens' cribs, Walk-in closetViewPool view, Garden view, ViewServicesWake-up serviceAccessibilityEntire unit located on ground floor, Emergency cord in bathroomRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
4 Bedroom Villa, 4 Bedroom Villa, Private pool
Room Type:
Villa
Room Size:
420 m2
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Food & DrinkBottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, FruitBathroomPrivate bathroom, Shower cap, Toilet, Conditioner, Bathtub, Bathtub or shower, Body soap, Shower, Bathrobe, Toilet paper, Toothbrush, Towels, Shampoo, Guest bathroom, Additional bathroom, Slippers, Hairdryer, Walk-in shower, Free toiletriesGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Private entrance, Soundproof, Hypoallergenic, Fire extinguisher, Trash cansMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubKitchenWine glasses, Cleaning products, Kitchenette, Oven, Kitchenware, Electric kettle, Coffee machine, Stovetop, Dining table, Microwave, RefrigeratorOutdoorsBalcony, Private poolLiving AreaDesk, Sofa, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Alarm clock, Childrens' cribs, Walk-in closetViewPool view, Garden view, ViewServicesWake-up serviceAccessibilityEntire unit located on ground floor, Emergency cord in bathroomRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
Club Golf View Room, Club lounge access, Guest room
Room Type:
Twin
Room Size:
50 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, Sofa, Dining areaViewLandmark view, ViewServicesWake-up service, Executive lounge accessBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Deluxe Golf View Room, Guest room, 2 Double, Golf view
Room Type:
Twin
Room Size:
50 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cans, Interconnecting room(s) availableMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, SofaViewLandmark view, ViewServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
King Room with Garden View - Club Lounge Access
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee maker, Chocolate/CookiesBathroomShower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Walk-in shower, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Guest bathroom, Body soapGeneralTile/Marble floor, Smoke Alarm, Lockers, Iron, Safe, Ironing facilities, Key card access, Air conditioning, Key access, Soundproof, Hypoallergenic, Fire extinguisher, Trash cansMedia & TechnologyTelephone, Cable channels, Satellite channels, TVActivitiesHot tubOutdoorsBalconyLiving AreaDesk, Sofa, Dining areaViewViewServicesWake-up service, Executive lounge accessBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenWine glasses, Cleaning products, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesFeather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillowCleanliness & disinfectionHand sanitizer |
FAQ's
Is this The Ritz-Carlton, Haikou pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at The Ritz-Carlton, Haikou?
Check-in time for The Ritz-Carlton, Haikou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the The Ritz-Carlton, Haikou have a swimming pool?
Yes, this The Ritz-Carlton, Haikou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in The Ritz-Carlton, Haikou?
Best-rates for the The Ritz-Carlton, Haikou starts from $161 per night with includes Parking, Designated Smoking Area, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Restaurant, Child Friendly, Internet, Air Conditioner, Pool, View, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Wellness Facilities, Spa, Bar, Barbecue/Outdoor Cooking, Laundry, Guest Services, Entertainment, Breakfast, Ocean View, Accessibility, Toiletries with all other facilities. BedroomVillas.ca matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is The Ritz-Carlton, Haikou a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the The Ritz-Carlton, Haikou wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Ritz-Carlton, Haikou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the The Ritz-Carlton, Haikou?
Based on the information reported by the owner or manager, the The Ritz-Carlton, Haikou indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for The Ritz-Carlton, Haikou?
Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Haikou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.